POWER AND SIMPLICITY
with the Cloud Computing System Utility|Pay
Solutions for water managers.
Measurement
We provide your customers with a complete digital platform, usable with any device.
Invoicing
We process, account for and send invoices to your customers. Both of you will find every data, published on the platform.
Receipt
We manage the process of collecting invoices issued to your customers. All you have to do is focus on what matters.
The advantages for the water manager.
Economy of scale and power of the Cloud Computing System.
Analyzing the landscape of water managers, a recurring and important dimensional difference emerges between them. For every big in the market, there are dozens of micro dimensions; however, despite their smaller size, none of these are exempt from compliance with regulatory obligations. Those with a good turnover can afford internal investments, in services and enabling digital technologies, for the management of the end customer, the others cannot.
The Utility|Pay Cloud Computing System is the answer: a complete and reliable platform for managing metering, billing and payment, even with small budgets, in full compliance with regulations and the care of final customers, whether direct or indirect. Thanks to the Utility|Pay CCS, manager and end customer can easily access their dedicated area of the platform, both through the web and the App, to manage the position and interact.
Efficiency in measuring consumption.
A Manager App, provided to readers, collects and transmits data in an efficient and secure way. At the same time, all self-reading communication channels will be made available.
Correctness of the data collected.
A survey with manual transcription on paper reports and fraud involves a high error rate, from the first to the last step in which these data are processed. Utility|Pay uses technologies that guarantee the accuracy of the detection with an accuracy of 99% and a completely digital subsequent processing of the same.
Reliability in invoice processing.
Every single invoice, from the simplest to the most complex, goes through our solid calculation algorithm that ensures its correctness. The final document that we will send to each customer will be clear and easy to consult and the manager can choose whether to use our basic format or create an ad hoc one.
Total transparency on fees.
To process invoices, we use the rules and the official pricing system in force at the water manager.
Each customer will find all the information, always updated, in a special area of the invoice they will receive.
Clarity in the activated calculation options.
The water manager can decide, among the available options, which to activate to manage any campaigns or social bonuses. Also in this case, each customer will find all the information in a special area of the invoice they will receive.
Convenient receipt of invoices.
Each customer can choose how to receive their invoice, in the way that is most convenient for them: digital invoicing (however mandatory), notification via App, forwarding via email, consultation via web and, for the nostalgic, reception by traditional postal service.
Easy payments.
Compliance with payment regulations.
Utility|Pay uses only digital payment tools.
The use of cash is not allowed.
Fund protection.
Customer funds will be managed according to the regulations that regulate the operations of payment institutions, protecting them from the risk of loss or fraud. The funds will pass from the customers' digital money wallet to that of the water manager and then become a single payment provision to their reference banking institution.
Collection efficiency.
The timely payment of the water supply improves the manager's cash flow. Utility|Pay employs human and technological resources to guarantee the best result.
Prevention of litigation.
The total transparency and clarity of each phase of the service prevents the possibility of disputes with customers and that these result in insolvencies, arrears or result in unnecessary and costly litigation.
Ongoing support.
Our assistants will always be available to give all the support that customers will need to fully enjoy the benefits provided by their service plan.
Learn how to start using Utility|Pay.
Request an informational contact